Website care · disclosed before launch

Your build gets it live. Care keeps it live.

For every new website Symbio hosts and manages, care starts at $79/mo when the site launches. The one-time build and monthly care always appear as separate line items, so you know both numbers before approving the project.

No surprise subscription · month-to-month · self-managed handoff available
Two prices, two jobs

Build cost and care cost are not the same charge

One creates the website. The other operates it after launch.

One time

Website build

Strategy, design, development, mobile polish, forms, testing, and launch.

Quoted before work begins
Monthly after launch

Website care

Managed hosting, monitoring, maintenance, restore points, support, and included updates.

From $79/mo
Where the fee goes

The work that continues after launch

The monthly fee is not payment for the same website twice. It covers the infrastructure and hands-on work required to keep a managed site healthy.

01

Hosting & SSL

Your website stays published on managed infrastructure with encrypted HTTPS.

02

Monitoring & recovery

We watch availability and keep deployment history and restore points ready.

03

Platform maintenance

Security, dependency, compatibility, and performance maintenance as the web changes.

04

Real human support

Minor content changes and troubleshooting from the same builders who know the site.

Monthly plans

Choose how hands-on you want us to be

Essential is the required minimum for new Symbio-managed websites. Upgrade when you want more edit time, reporting, and faster support.

Essential

Managed-site minimum

$79 /mo

The managed-site baseline: hosting, protection, maintenance, and small updates handled.

  • Managed hosting + SSL/TLS
  • Uptime monitoring + deployment restore points
  • Security, platform & dependency maintenance
  • Up to 30 min of minor content updates / month
  • Support response within 2 business days

Pro

$279 /mo

Ongoing support and conversion work for a site that changes and improves every month.

  • Everything in Growth
  • Up to 4 hrs of content or design updates / month
  • Monthly conversion review + 1 improvement
  • Same-business-day response during business hours
When billing starts

Care begins when the website launches, not while we are building it. It is month-to-month. If you cancel, managed hosting, monitoring, maintenance, and support end after the paid billing period. Ask us for a separately quoted self-managed handoff before cancellation if you want to operate the site elsewhere.

Clear boundaries

What care covers—and what needs a new quote

We ask before doing billable work outside your plan.

Included on every plan
  • Managed hosting and SSL/TLS
  • Availability monitoring and restore points
  • Security, platform, and dependency maintenance
  • The content-update allowance listed in your plan
  • Support from the builders who know your website
Quoted separately—with approval first
  • New pages, major features, or redesigns
  • Custom integrations, e-commerce, or app development
  • Full copywriting, photo/video production, or ad campaigns
  • Third-party subscriptions, domains, ads, or paid software
  • Work beyond the plan's monthly update allowance

Monthly update time resets each billing cycle and does not roll over. “Response time” means acknowledgment and triage—not guaranteed resolution time. Business hours are Monday–Friday, 9am–6pm in the client's local time, excluding holidays.

Straight answers

The questions clients usually ask

Why is this monthly?

Hosting, monitoring, maintenance, and support continue every month. The build fee only covers creating and launching the website.

Can I host it myself?

Yes. A self-managed handoff can be quoted separately. You take responsibility for hosting, security, maintenance, and future changes.

Will you charge extra without asking?

No. If a request falls outside your plan, we explain the scope and price before starting that work.

One build number. One care number. No surprise bill.

We show both before you approve the project, then start monthly care only when your site goes live.